Helpful answers

Frequently asked questions.

Which J-Pawsia bowl is right for my dog?

Choose the 2-in-1 Slow Feed Mealtime Station for regular dry or wet meals, slower feeding, and a rolling lickable-treat option in one setup.

Choose the Lick and Roll Bowl when you mainly want an engaging option for liquid or spreadable treats.

Can the 2-in-1 station be used for full meals?

Yes. The maze bowl holds up to 2 cups of dry kibble, wet food, or a combination of both. It is especially suitable for small to medium dogs as a full-meal bowl. For larger dogs, it can work well as a meal enricher, topper station, or treat setup.

What can I put in the rolling lick station?

The rolling lick station holds up to 380 ml of dog-safe liquid or spreadable treats, such as yogurt, purée, or broth.

What are the products made from?

The 2-in-1 Slow Feed Mealtime Station includes food-grade silicone and non-toxic, BPA-free plastic components. The Lick and Roll Bowl is made from premium food-grade silicone.

Are J-Pawsia bowls dishwasher safe?

The 2-in-1 Dome Cover and Feeding Base are top-rack dishwasher safe. To help keep the rolling component working smoothly, please hand-rinse the Licking Roller after use.

The Lick and Roll Bowl is also top-rack dishwasher safe.

Do you ship outside the United States?

At this time, J-Pawsia ships to addresses within the United States only.

Is shipping free?

Yes. We offer free standard shipping on all domestic U.S. orders.

How long will my order take to arrive?

Orders are usually processed within 1–2 business days. After shipment, standard delivery typically takes 3–5 business days.

Delivery times are estimates and may vary due to carrier delays, weekends, holidays, weather, or destination.

What is your return policy?

We offer a 30-day return window from the date you receive your order. Returned items must be unused, unwashed, free of pet hair, food debris, and saliva, and returned in original packaging with all tags intact.

How do I start a return or contact support?

Email support@j-pawsia.com with your order number and photos of the unused product in its original packaging. For product questions, order support, or return requests, our support team is here to help.